Bookseller - Temporary

Barnes & Noble • Fairfield, CA

18d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers in a quick and friendly manner.

Booksellers are expected to be reliable, punctual, positive, flexible when scheduling needs arise, supportive of colleagues, cheerful and helpful with customers, and willing to learn. They receive training in store operations and are expected to become proficient with technology, merchandising, register operations, receiving and shelving products, locating items, café support, loss prevention, and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster.

As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as the employee develops and demonstrates mastery of the required skills. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• A positive, energetic, and reliable approach to assigned work.
• Flexibility and responsiveness to store scheduling needs when able; stores are open from early morning to late evening every day, including weekends and most holidays.
• A considerate, supportive approach to colleagues and a cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire knowledge about the store.
• Ability to use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find books and other products.
• Maintain an attractive, clean, and orderly store, including book, gifting, toy, and other product displays.
• Unpack deliveries and shelve products efficiently and accurately.
• Operate registers quickly, professionally, and reliably.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to perform store tasks and locate products.
• Support the café team when needed.
• Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as needed.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
• Maintain store sections and backstock and present books and other products attractively.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Maintain reliable and punctual attendance, and be flexible and responsive to store scheduling needs when able.
• Support colleagues and contribute to the wider Cluster, including working in other stores when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
• Company-paid holidays for employees scheduled 20 hours or more per week
• Transit benefits for employees scheduled 20 hours or more per week
• 401(k) with company match for employees scheduled 20 hours or more per week
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
• Disability benefits for employees scheduled 30 hours or more per week
• Life insurance for employees scheduled 30 hours or more per week
• Tuition reimbursement for employees scheduled 30 hours or more per week

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed