Bookseller - Temporary

Barnes & Noble•Lexington, KY

19d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store's presentation and day-to-day operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to be reliable, punctual, flexible when scheduling gaps arise, positive and energetic, considerate of colleagues, cheerful and helpful with customers, and willing to learn. They are trained to use store technology; maintain book, gift, toy, and other merchandise presentations; operate registers; receive and shelve deliveries; locate products using store information tools; assist the café team when needed; and follow loss-prevention and de-escalation procedures. As experience grows, Booksellers build product knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales objectives and learn about new releases and featured programs. The role may involve working at other stores in the wider cluster when able and needed. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop their skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs and fill scheduling gaps when able.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays and the cleanliness and presentation of merchandise sections.
Operate registers quickly, competently, and reliably.
Receive and unpack deliveries and shelve products efficiently and accurately.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when necessary.
Build knowledge of books across fiction, nonfiction, and children's categories, as well as toys, games, hobbies, collectibles, music, movies, and newsstand products.
Make book recommendations and help customers throughout the store.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain sections and backstock effectively.
Comply with company policies and procedures.