Bookseller - Temporary

Barnes & Noble•Dothan, AL

18d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with appropriate titles and products, maintaining the store’s presentation, helping receive and shelve deliveries, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach to work, consideration toward colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The role involves mastering operational competencies, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products with available information tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers may support other stores in the wider Cluster when able and needed. The position is temporary, and the stated career path may lead to Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability considerations for a store open early mornings through late evenings every day, including weekends and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Unpack deliveries and accurately shelve products; maintain sections and backstock.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and assist customers with shopping throughout the store.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable attendance, be flexible in responding to scheduling gaps, and support colleagues.
Comply with company policies and procedures.