Bookseller - Temporary

Barnes & Noble • Norman, OK

19d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers at the register.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations, merchandising, technology, register use, receiving and shelving, product discovery, café support, loss prevention, and de-escalation.

The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As their knowledge develops, Booksellers build expertise across books and other store categories, maintain sections and backstock, recommend products, and support sales initiatives. They are expected to comply with company policies and procedures and, as they master the role, advance along the career path to Senior Bookseller.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability to help fill gaps when able.
• A positive, purposeful, energetic, and reliable approach to assigned work.
• A supportive and considerate attitude toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and other products.
• Maintain attractive store presentation, including book displays, gifting, toys, and other product categories.
• Unpack and receive deliveries, then shelve products efficiently and accurately.
• Keep store sections, backstock, and the bookstore clean and orderly.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use store technology and information tools, including computers, tablets, programs, BookMaster, and other available resources.
• Support the café team when needed.
• Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
• Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Make effective book and product recommendations and share relevant knowledge with customers and colleagues.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• For employees scheduled 20 to 29.99 hours per week: paid time off, including paid maternity and parental leave; company-paid holidays; transit benefits; and 401(k) with company match.
• For employees scheduled 30 or more hours per week: paid time off, including paid maternity and parental leave; company-paid holidays; 401(k) with company match; medical, dental, and vision benefits; healthcare and dependent care spending accounts; disability benefits; life insurance; transit benefits; and tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed