Bookseller - Temporary

Barnes & Noble•Gainesville, FL

18d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, helping customers find books and other products while supporting the store’s presentation and daily operations. The role includes welcoming and assisting customers, answering questions, making recommendations, operating registers, unpacking and shelving deliveries, maintaining displays, and helping the café team when needed. Booksellers are trained to use store technology and information tools, perform merchandising tasks, support loss prevention, and follow company policies and procedures. Booksellers are expected to be dependable, punctual, positive, flexible in responding to store scheduling needs, supportive of colleagues, cheerful and helpful with customers, and willing to learn. Store hours include early mornings, late evenings, weekends, and most holidays. Employees may also work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make effective customer recommendations, and support sales objectives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller, with new challenges and growth opportunities.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Consideration and support for colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Maintain store cleanliness, displays, book presentation, and merchandising across books and other product categories.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Work collaboratively at other stores when able and needed to support the wider Cluster.