Bookseller - Temporary

Barnes & Noble•Rochester Hills, MI

17d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive displays, helping the store run efficiently, unpacking and shelving deliveries, and operating registers. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and helpful approach, kindness toward colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires learning operational skills, including using registers, computers, tablets, programs, and other tools; maintaining merchandise presentation and store cleanliness; operating registers; receiving, unpacking, and shelving deliveries; locating products using personal and colleague knowledge and available information tools; supporting the café team when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores to support the wider Cluster if able and needed. Booksellers build knowledge across fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and Newsstand. They use this expertise to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and product launches. As their skills develop, they are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and complete assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store displays, merchandise presentation, and cleanliness.
Unpack and shelve deliveries and maintain sections and backstock.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build product knowledge and use it to make recommendations and assist customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support colleagues and the wider Cluster, including working at other stores if able and needed.
Comply with company policies and procedures.