Bookseller - Temporary

Barnes & Noble • Buffalo, NY

19d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, tidying displays, and serving customers efficiently and professionally at the registers.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires learning operational competencies, including using store technology, merchandising and maintaining displays, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention procedures and de-escalation techniques.

As bookselling knowledge and skills develop, Booksellers maintain sections and backstock, make recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. They build knowledge across books and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. Booksellers may support other stores within the wider Cluster when able and needed. Employees are expected to comply with company policies and procedures and, as they master the role, advance toward the Senior Bookseller career step.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues.
• Provide cheerful, helpful customer service.
• Show aptitude and willingness to learn new skills and store knowledge.
• Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
• Meet physical demands that include prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find books and other products.
• Maintain attractive store presentation, including tidying displays and maintaining cleanliness.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate registers quickly, reliably, and professionally.
• Use store technology and information tools, including BookMaster, to locate products and assist customers.
• Maintain book, gifting, toy, and other product sections and backstock through merchandising and visual presentation.
• Build product knowledge and make effective book recommendations across store sections.
• Support sales objectives and promote products such as Monthly Picks, Book of the Year, Membership, and preorders.
• Support the café team when needed.
• Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Collaborate with colleagues and, when able and needed, support other stores in the Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
• Company-paid holidays for employees scheduled 20 or more hours per week
• 401(k) with company match for employees scheduled 20 or more hours per week
• Transit benefits for employees scheduled 20 or more hours per week
• Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
• Disability benefits for employees scheduled 30 or more hours per week
• Life insurance for employees scheduled 30 or more hours per week
• Tuition reimbursement for employees scheduled 30 or more hours per week

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed