Bookseller - Temporary

Barnes & Noble•Aliso Viejo, CA

17d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and operating registers while providing friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to assigned tasks, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves mastering operational competencies, including using store technology, merchandising books and other products, operating registers, processing deliveries, locating merchandise, supporting the café when needed, and following loss-prevention procedures and de-escalation techniques. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able.
Positive, energetic, hardworking, and dependable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack deliveries and shelve books and other products accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, and information tools.
Maintain book and other merchandise sections, visual displays, and backstock effectively.
Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book recommendations and help customers throughout varied store sections.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.