Bookseller - Temporary

Barnes & Noble•Sandy, UT

18d•Onsite

About The Position

A Barnes & Noble Bookseller is a member of the bookstore team who welcomes and assists customers, connects readers with books and products, and helps maintain the store’s presentation and efficient operation. The role includes working registers, unpacking and shelving deliveries, tidying displays, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They work as part of a busy team and are trained to master store operations, including technology, merchandising, register use, receiving and shelving products, locating items, café support when needed, and loss prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and assist customers, make recommendations, and support sales initiatives and new releases. They are expected to comply with company policies and procedures. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and needed to support the wider Cluster.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability considerations for a store open early mornings to late evenings, every day, including weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain the attractive presentation and cleanliness of the store, including book sections, displays, gifting, toys, other product categories, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products accurately.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the Newsstand.
Make effective book recommendations and assist customers throughout varied store sections.
Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and, when able, help fill scheduling gaps in response to store needs.
Support colleagues and contribute to the wider store team, including working in other stores when able and needed.
Comply with company policies and procedures.