Bookseller - Temporary

Barnes & Noble•Pickerington, OH

15d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and day-to-day operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility to support scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires learning operational competencies that include using store technology, merchandising and maintaining store sections, operating registers, processing deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With experience, Booksellers build knowledge across books and other store categories, make recommendations, maintain sections and backstock, and support sales objectives and new releases. As skills develop, the expected next career step is Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the ability to fill scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to support the café team when needed.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate books and products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, and product sections.
Operate registers quickly, competently, and reliably while providing professional customer service.
Support receiving and unpacking deliveries and accurately shelve products.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support other stores when able and needed to help the wider Cluster.
Comply with company policies and procedures.