Bookseller - Temporary

Barnes & Noble•Amarillo, TX

19d

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work positively and reliably, support colleagues, provide cheerful customer service, learn new skills, and enjoy bookselling. The position involves learning and performing operational tasks such as using registers, computers, tablets, programs, and other tools; maintaining merchandising and visual presentation across books and other product categories; receiving, unpacking, and shelving deliveries; locating products accurately; supporting the café team when needed; and following loss-prevention procedures and de-escalation techniques. The work requires prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As experience develops, the Bookseller builds knowledge of books and other store categories, maintains sections and backstock, makes recommendations, and supports sales objectives and new releases. With mastery of the role’s skills, the expected next career step is Senior Bookseller. The employee must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs and fill scheduling gaps when able.
Approach work positively, purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop merchandising, visual merchandising, and register skills.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store displays, book presentation, cleanliness, and efficient store operations.
Unpack and shelve deliveries and maintain sections and backstock.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive work approach, and consideration for colleagues.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.