Bookseller - Temporary

Barnes & Noble•Riverside, CA

14d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive displays, and helping the store operate efficiently. The role includes unpacking and shelving deliveries, keeping displays and sections tidy, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to help address store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations, merchandising, register use, receiving and shelving, product discovery, café support, and loss prevention and de-escalation procedures. The role involves working as part of a busy team and may include supporting other stores in the wider Cluster when needed and feasible. As their experience grows, Booksellers develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who master the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including merchandising, displays, and cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products and support store operations.
Support the café team when needed.
Follow loss prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children's books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and newsstand products.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make effective recommendations and share product knowledge with customers and colleagues.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
When able and needed, support other stores in the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for schedules of 20 hours or more per week)
Company-paid holidays (for schedules of 20 hours or more per week)
Transit benefit (for schedules of 20 hours or more per week)
401(k) with company match (for schedules of 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for schedules of 30 hours or more per week)
Healthcare and dependent care spending accounts (for schedules of 30 hours or more per week)
Disability benefits (for schedules of 30 hours or more per week)
Life insurance (for schedules of 30 hours or more per week)
Tuition reimbursement (for schedules of 30 hours or more per week)