Bookseller - Temporary

Barnes & Noble•Arlington, VA

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The role involves learning and applying operational skills, including use of store technology, merchandising, register operation, receiving and shelving products, finding products with available tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. The position requires physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Employees are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role’s skills. The hourly rate starts at $15.00 and may vary based on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and location. Listed benefits include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to applicable plan terms and eligibility.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able, including availability potentially spanning early mornings, late evenings, weekends, and most holidays.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, including displays, book sections, gifting, toys, and other product categories.
Unpack and receive deliveries and accurately shelve products.
Operate registers quickly, competently, and professionally.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and make effective book and product recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable attendance, demonstrate flexibility when able to fill scheduling gaps, and support colleagues.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.