Bookseller - Temporary

Barnes & Noble•Frederick, MD

13d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to help fill scheduling gaps, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They must master operational skills involving store technology, merchandising, register operation, receiving and shelving products, locating items, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. With demonstrated mastery, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, energetic, dependable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and store knowledge.
Be comfortable and efficient using varied technology and store tools.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, and product sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to find products and support store work.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support other stores in the Cluster when able and needed.
Comply with company policies and procedures.