Bookseller - Temporary

Barnes & Noble•Westminster, CO
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and supportive approach, cheerfulness with customers, and willingness to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. Booksellers are trained to use store technology and information tools, maintain book and non-book merchandising, process purchases, receive and shelve deliveries, locate products, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As their experience grows, they build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales priorities such as Monthly Picks, Book of the Year, Membership, preorders, and new releases. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also work in other stores when able and needed to support the wider Cluster. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop their skills.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate approach to colleagues and a helpful, cheerful approach to customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate registers quickly and reliably while providing professional customer service.
  • Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
  • Locate books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and present books and other products attractively.
  • Make effective recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable and punctual attendance, be responsive to scheduling gaps when able, and support colleagues and the wider Cluster when needed.
  • Comply with all company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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