Bookseller - Temporary

Barnes & Noble•Birmingham, AL

19d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports store presentation and operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They work as part of a busy team and learn the operational competencies needed to support the store. The position involves developing book and product knowledge, maintaining sections and backstock, making recommendations, supporting sales objectives, and helping customers across a variety of departments. Booksellers may support the café team and may work in other stores when able and needed. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. With experience and demonstrated mastery, a Bookseller is expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, including tidying displays and merchandising books and other products.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries, then shelve products efficiently and accurately.
Use available information tools and colleague knowledge to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books and products in an interesting and attractive manner.
Make effective book recommendations to customers across store sections.
Support sales objectives and promote relevant programs, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Medical, dental, and vision health benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)