Bookseller - Temporary

Barnes & Noble•Huntington, NY

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with appropriate titles and products, and helping maintain an attractive, clean, and efficiently run store. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training in the store’s operational competencies and develop their bookselling knowledge and skills over time. The position involves using store technology; maintaining book, gifting, toy, and other product displays; assisting with receiving, deliveries, and shelving; locating products using personal and colleague knowledge and available information tools; supporting the café team when needed; and following loss-prevention and de-escalation procedures. Booksellers also build knowledge across books and other merchandise, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. With demonstrated mastery, the career path may advance to Senior Bookseller. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including the ability to fill scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
  • A positive, energetic, hard-working, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues and a willingness to help the team.
  • Cheerful, helpful customer service and willingness to go out of the way to assist customers.
  • Aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
  • Ability to support work in other stores when able and needed.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain an attractive, clean, and well-presented store, including book sections, displays, backstock, gifting, toys, and other product categories.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Operate registers quickly, competently, and reliably while providing professional customer service.
  • Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools, to support store operations and locate products.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support as appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Make effective book and product recommendations to customers and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable attendance and help fill scheduling gaps when able; support other stores in the Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
  • Company-paid holidays for employees scheduled 20 hours or more per week.
  • Transit benefit for employees scheduled 20 hours or more per week.
  • 401(k) with company match for employees scheduled 20 hours or more per week.
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
  • Disability benefits for employees scheduled 30 hours or more per week.
  • Life insurance for employees scheduled 30 hours or more per week.
  • Tuition reimbursement for employees scheduled 30 hours or more per week.
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