Bookseller - Temporary

Barnes & Noble • DeWitt, NY

17d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also contributes to store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and considerate approach to colleagues and customers, willingness to learn, and enthusiasm for bookselling.

Booksellers receive training and are expected to become proficient with store technology, merchandising, visual presentation, registers, receiving and shelving deliveries, product-finding tools, café support, loss prevention, and de-escalation practices. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster.

As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. They are expected to comply with company policies and procedures. As they demonstrate mastery of the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability to fill gaps when able.
• Positive, energetic, and reliable approach to assigned work.
• Considerate, supportive teamwork and willingness to help colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation and help ensure efficient store operations.
• Unpack and shelve deliveries, tidy displays, and maintain sections and backstock.
• Operate the register quickly, reliably, and professionally.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Develop and apply merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
• Find books and other products accurately using personal or colleague knowledge and available tools.
• Support the café team when needed.
• Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate; use de-escalation techniques.
• Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Make effective recommendations and help customers throughout the store.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues.
• Comply with company policies and procedures.
• Work in other stores when able and needed to support the wider Cluster.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible schedules.
• Company-paid holidays for eligible schedules.
• 401(k) with company match for eligible schedules.
• Transit benefit for eligible schedules.
• Comprehensive medical, dental, and vision benefits for eligible schedules.
• Healthcare and dependent care spending accounts for eligible schedules.
• Disability benefits for eligible schedules.
• Life insurance for eligible schedules.
• Tuition reimbursement for eligible schedules.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed