Bookseller - Temporary

Barnes & Noble•Salem, OR

19d•Onsite

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find titles and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable work approach, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves learning operational competencies and using store technology, maintaining merchandise presentation and cleanliness, processing transactions, supporting receiving and shelving, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Physical activity includes prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. The role is a step toward the Senior Bookseller career path as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and substantial walking.
Willingness to support the café team when needed.
Ability to learn and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

Welcome customers, answer questions, and connect readers with suitable titles and products.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack and shelve deliveries and maintain backstock accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Find books and other products accurately using personal and colleague knowledge and available tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Use product knowledge to maintain sections and make effective customer recommendations.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Provide support in other stores when able and needed to support the wider Cluster.