Bookseller - Temporary

Barnes & Noble•Cedar Hill, TX

18d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers also help maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. The role requires reliable attendance, a positive and energetic approach, flexibility to support store scheduling needs, consideration toward colleagues, and a cheerful, helpful attitude with customers. Booksellers are trained in store operations, including using registers and other technology; maintaining book and product displays; receiving, unpacking, and shelving deliveries; locating products; supporting the café when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge of the store’s books and other merchandise, maintain sections and backstock, make recommendations, and support sales priorities and new releases. The role’s stated career progression is to Senior Bookseller as skills and expertise develop. The position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including availability to fill scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to perform the operational competencies of a Barnes & Noble bookseller after training.
Ability to comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation and cleanliness, including tidying displays and merchandising books and other products.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team willingly and effectively when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books and other merchandise in an attractive and interesting manner.
Make effective book and product recommendations to customers.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases, and share relevant knowledge with customers and colleagues.
Maintain reliable and punctual attendance and be flexible in supporting store scheduling needs when able.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.