Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and are expected to become proficient in using store technology, merchandising, register operation, receiving and shelving products, finding items with available tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider cluster when able and needed. As their experience develops, Booksellers build knowledge across books and other store product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures and, as they demonstrate mastery of the role, may advance to Senior Bookseller.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs.
- Positive, energetic, and reliable approach to assigned work.
- Consideration and helpfulness toward colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and store knowledge.
- Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
- Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help them find appropriate books and products.
- Maintain attractive store presentation, displays, cleanliness, and product sections.
- Unpack and shelve deliveries and maintain backstock efficiently and accurately.
- Operate registers quickly, competently, and reliably.
- Use store technology and information tools, including BookMaster, to locate products and assist customers.
- Support the receiving process and shelving of products.
- Assist the café team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
- Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
- Make effective recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
- Maintain reliable and punctual attendance and fill scheduling gaps when able.
- Support colleagues and, when able and needed, other stores in the wider cluster.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off
- Paid maternity and parental leave
- Company-paid holidays
- 401(k) with company match
- Transit benefits
- Comprehensive health benefits, including medical, dental, and vision insurance
- Healthcare and dependent care spending accounts
- Healthcare spending account
- Disability benefits
- Life insurance
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
