Bookseller - Temporary

Barnes & Noble • Goodyear, AZ

17d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner.

Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They are trained to use store technology, maintain book and product displays, operate registers, receive and shelve deliveries, locate products using available tools and colleagues’ knowledge, assist the café team when needed, and follow loss-prevention and de-escalation procedures.

As their knowledge grows, Booksellers develop familiarity with fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products. They use this expertise to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. The position complies with company policies and procedures and offers a career path toward Senior Bookseller as skills and expertise develop.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
• Positive, willing, energetic, hardworking, and reliable approach to assigned tasks.
• Supportive and considerate behavior toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and other products.
• Maintain reliable and punctual attendance and, when able, fill scheduling gaps in response to store needs.
• Perform assigned tasks with a positive, energetic, hardworking, and reliable approach.
• Support and assist colleagues and contribute to a considerate team environment.
• Learn and use store technology, including registers, computers, tablets, programs, and other tools.
• Maintain attractive, clean book displays and merchandising across gifting, toys, and other product categories.
• Operate registers quickly, competently, and reliably to serve customers.
• Support receiving and unpacking deliveries and shelve products efficiently and accurately.
• Locate books and other products using personal and colleague knowledge, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
• Maintain store sections and backstock and present books and other products attractively.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Comply with company policies and procedures.
• Advance toward the Senior Bookseller career step as skills and expertise develop.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible schedules.
• Company-paid holidays for eligible schedules.
• 401(k) with company match for eligible schedules.
• Transit benefit for eligible schedules.
• Comprehensive medical, dental, and vision benefits for eligible schedules.
• Healthcare and dependent care spending accounts for eligible schedules.
• Healthcare spending account for eligible schedules.
• Disability benefits for eligible schedules.
• Life insurance for eligible schedules.
• Tuition reimbursement for eligible schedules.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed