Bookseller - Temporary

Barnes & Noble•Jacksonville, FL

14d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position involves mastering operational skills and building knowledge of books and other products so the Bookseller can maintain store sections, make recommendations, assist customers, and support sales objectives. Booksellers comply with company policies and procedures and may support other stores in the wider Cluster when able and needed. As skills develop, Booksellers are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
Approach work positively and complete assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology and store information tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and shelve deliveries accurately and efficiently; maintain backstock.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to assist with store operations and find products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping throughout varied sections.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.