Bookseller - Temporary

Barnes & Noble•Algonquin Township, IL

17d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also contributes to attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and helpful approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and use registers, computers, tablets, programs, and other tools; maintain merchandising and visual presentation; support receiving, unpacking, and shelving; locate products using available resources; assist the café team when needed; and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and as needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. With demonstrated mastery of the role's skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Develop proficiency in register operation, receiving, unpacking, shelving, and locating products.
Understand loss prevention procedures and de-escalation techniques.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, merchandising, cleanliness, and displays.
Unpack and shelve deliveries and maintain sections and backstock.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge across books and other product categories to make recommendations and assist customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable attendance and help fill scheduling gaps when able.
Work in other stores when able and needed to support the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
Company-paid holidays for employees scheduled 20 hours or more per week
Transit benefits for employees scheduled 20 hours or more per week
401(k) with company match for employees scheduled 20 hours or more per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
Disability benefits for employees scheduled 30 hours or more per week
Life insurance for employees scheduled 30 hours or more per week
Tuition reimbursement for employees scheduled 30 hours or more per week