Bookseller - Temporary

Barnes & Noble•Rancho Cucamonga, CA

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and serving customers at the register. Booksellers work collaboratively, maintain reliable attendance, show a positive and helpful attitude toward customers and colleagues, and learn new skills and store knowledge. The role is temporary and may involve working in other stores when needed to support the wider Cluster. Booksellers are trained and expected to become proficient with store technology, merchandising and visual presentation, register operations, receiving and shelving deliveries, locating products with tools such as BookMaster, café support when needed, and loss-prevention procedures and de-escalation techniques. With experience, Booksellers develop product and category knowledge, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive attitude toward colleagues and customers.
Willingness and aptitude to learn new skills and acquire store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and considerable walking.
Willingness to fill scheduling gaps when able and respond flexibly to store needs, including hours across early mornings, late evenings, weekends, and most holidays.
Willingness to work in other stores when able and needed to support the wider Cluster.

Responsibilities

Welcome customers cheerfully, answer questions, and help them find books and other products.
Maintain attractive store displays, book presentation, cleanliness, and visual merchandising across product categories.
Operate registers quickly, competently, and reliably while providing professional customer service.
Support receiving and unpacking deliveries and accurately shelving products.
Use product knowledge, colleagues, BookMaster, and available information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other merchandise categories and use it to maintain sections and backstock and help customers.
Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible schedules
Company-paid holidays for eligible schedules
401(k) with company match for eligible schedules
Transit benefits for eligible schedules
Medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week