Bookseller - Temporary

Barnes & Noble•Escondido, CA

18d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to work, consideration toward colleagues, cheerful customer service, and a willingness to learn. The position involves mastering bookstore operations and technology, merchandising, register operation, delivery receiving and shelving, product lookup, café support when needed, and loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. The position is temporary, and successful development may lead to advancement to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate titles and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, and shelve products accurately and efficiently.
Operate registers quickly and reliably to provide professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to locate products and complete work.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock, make effective recommendations, and help customers with their shopping.
Support sales objectives and promote initiatives and products such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.