Bookseller - Temporary

Barnes & Noble•Rockwall, TX

15d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping connect readers with the right titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They must develop proficiency in store operations, including using registers and other technology, merchandising books and other products, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop and demonstrate mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain an attractive, clean store presentation, including book displays and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Provide flexible support for store scheduling needs and, when able and needed, other stores in the Cluster.
Comply with company policies and procedures.