Bookseller - Temporary

Barnes & Noble•Boise, ID

18d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers maintain store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional service. The role requires reliable attendance, a positive and helpful approach to work, flexibility in responding to store scheduling needs, consideration toward colleagues, cheerful customer service, and willingness to learn. Booksellers are trained in operational competencies including using store technology, merchandising and maintaining product presentation, operating registers, receiving and shelving deliveries, locating products with available information tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. Booksellers build knowledge of books and other store categories to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. Physical work includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As their skills develop, Booksellers are expected to advance to Senior Bookseller. They must comply with company policies and procedures. Benefits vary by scheduled weekly hours and location. Employees scheduled for fewer than 20 hours per week are offered an Employee Discount, EAP, and Sick Pay. Employees scheduled for 20 to 29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. Employees scheduled for 30 or more hours receive those benefits plus medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may vary based on location or state regulations.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop merchandising and visual merchandising skills to maintain store and product presentation.
Operate a register competently to serve customers quickly and reliably.
Support receiving, unpacking, and accurate shelving of deliveries.
Find books and products accurately using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team willingly and effectively when needed.
Understand loss-prevention procedures and de-escalation techniques, identify theft and problematic behavior, and seek support for store issues.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Demonstrate a positive, reliable, helpful, considerate, cheerful, and willing approach to work and learning.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation and cleanliness, including displays, book sections, and other product categories.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge across fiction, nonfiction, children's books, toys, games, hobbies, collectibles, music, movies, and newsstand products.
Make book recommendations and assist customers throughout the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain sections and backstock effectively.
Comply with company policies and procedures.