Bookseller - Temporary

Barnes & Noble•Tigard, OR

13d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying the store, and operating registers with quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational skills and technologies, merchandising and maintaining the store, assisting with deliveries and shelving, helping customers locate products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As bookselling knowledge develops, the Bookseller maintains sections and backstock, makes recommendations, and supports sales objectives involving books, memberships, preorders, and other products. The role includes learning about fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products. Booksellers must comply with company policies and procedures. With demonstrated mastery, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and willingly, completing assigned tasks with energy and reliability.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology and tools.
Be willing to support the café team when needed.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store displays and keep the store clean and tidy.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain book, gifting, toy, and other product presentations through merchandising and visual merchandising.
Locate books and products using personal and colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Develop knowledge of the store’s books and other product categories, maintain sections and backstock, and make effective customer recommendations.
Support sales objectives and promote relevant products, releases, memberships, preorders, and store programs to customers and colleagues.
Comply with company policies and procedures.