Bookseller - Temporary

Barnes & Noble•Center Valley, PA

15d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also contributes to store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store technologies, merchandising, register operation, receiving and shelving, product searches, café support, loss prevention, and de-escalation. The position involves building knowledge across books and other store categories, maintaining sections and backstock, making customer recommendations, and supporting sales initiatives and new releases. Booksellers are expected to develop their skills and knowledge, comply with company policies and procedures, and may support other stores in the wider Cluster when able and needed. With experience and mastery of role skills, they may advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to the team.
Provide cheerful, consistently helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly and reliably while providing professional customer service.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and use product knowledge to assist customers.
Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for schedules of 20 or more hours per week)
Company-paid holidays (for schedules of 20 or more hours per week)
Transit benefits (for schedules of 20 or more hours per week)
401(k) with company match (for schedules of 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for schedules of 30 or more hours per week)
Healthcare and dependent care spending accounts (for schedules of 30 or more hours per week)
Disability benefits (for schedules of 30 or more hours per week)
Life insurance (for schedules of 30 or more hours per week)
Tuition reimbursement (for schedules of 30 or more hours per week)