Bookseller - Temporary

Barnes & Noble•Enfield, CT

19d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be reliable, punctual, positive, flexible when possible, considerate teammates, cheerful with customers, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational duties using store technology, maintaining merchandise presentation and cleanliness, operating registers, receiving and shelving deliveries, locating products with tools such as BookMaster, assisting the café team when needed, and following loss prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Develop competence operating a register and locating books and other products accurately.
Understand loss prevention procedures and de-escalation techniques.
Comply with company policies and procedures.
Be able to perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including computers, tablets, programs, and BookMaster.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Develop knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and make effective customer recommendations.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Provide reliable attendance, assist with scheduling gaps when able, and support colleagues.
Work at other stores when able and when needed to support the wider Cluster.