Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, and cheerful customer service. They should be willing to learn, acquire new skills, and enjoy bookselling. The role involves mastering store operations and technology, merchandising and visual presentation, register operation, receiving and shelving inventory, product lookup, café support when needed, and loss prevention procedures. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases. Booksellers may support other stores in the wider Cluster when able and needed. Successful development of the role’s skills may lead to advancement to Senior Bookseller. Employees must comply with company policies and procedures. The position requires prolonged standing, repetitive bending, lifting, and extensive walking.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
- Positive, willing, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
- Considerate and supportive conduct toward colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and store knowledge.
- Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
- Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
- Enjoyment of bookselling.
Responsibilities
- Welcome customers, answer questions, and connect readers with appropriate titles and products.
- Maintain attractive store presentation and cleanliness, including book sections, gifting, toys, and other product categories.
- Unpack and receive deliveries, then shelve merchandise accurately and efficiently.
- Operate registers quickly, reliably, and professionally.
- Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
- Find books and other products accurately, using personal and colleagues’ knowledge and available information tools.
- Support the café team when needed.
- Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for concerning behavior or issues.
- Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
- Maintain sections and backstock and present books and other products in an interesting and attractive manner.
- Make effective book and product recommendations to customers.
- Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
- Maintain reliable and punctual attendance and be flexible and responsive to store scheduling needs.
- Support colleagues and, when able and needed, other stores in the wider Cluster.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave, for eligible scheduled hours
- Company-paid holidays for eligible scheduled hours
- 401(k) with company match for eligible scheduled hours
- Transit benefits for eligible scheduled hours
- Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more
- Healthcare and dependent care spending accounts for employees scheduled 30 hours or more
- Disability benefits for employees scheduled 30 hours or more
- Life insurance for employees scheduled 30 hours or more
- Tuition reimbursement for employees scheduled 30 hours or more
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
