Bookseller - Temporary

Barnes & Noble•Burlingame, NY

17d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be helpful, cheerful, reliable, flexible, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational tasks including using registers, computers, tablets, programs, and other tools; maintaining store cleanliness and visual presentation across books and other product categories; processing sales; receiving and shelving deliveries; locating products using BookMaster and other information tools; assisting the café team when needed; and following loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when needed and able. As their knowledge develops, Booksellers build expertise in books and other store categories, maintain sections and backstock, make customer recommendations, and support sales priorities and new releases. The role offers a progression path to Senior Bookseller as skills and mastery develop. Employees must comply with company policies and procedures. This is a temporary position.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts across early mornings, late evenings, weekends, and most holidays.
A positive, energetic, dependable approach to assigned work.
Consideration and helpfulness toward colleagues and customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, cleanliness, and product presentation across books, gifting, toys, and other categories.
Unpack and receive deliveries, and shelve products accurately and efficiently.
Operate the register quickly, professionally, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other tools to support store operations and locate products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Recommend books and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, be flexible when scheduling gaps arise, and support colleagues and other stores in the Cluster when needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled-hour tiers)
Company-paid holidays (for eligible scheduled-hour tiers)
401(k) with company match (for eligible scheduled-hour tiers)
Transit benefits (for eligible scheduled-hour tiers)
Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)