Bookseller - Temporary

Barnes & Noble•Huntsville, AL

19d

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with titles and products, and helping maintain an attractive and efficiently run store. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide prompt, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and helpful approach to work and colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers learn and perform operational tasks using registers, computers, tablets, programs, and other tools; maintain book and non-book merchandise presentation and store cleanliness; process deliveries and shelve products accurately; locate items using available information tools and colleagues; support the café when needed; and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational and specialty toys and games, hobbies and collectibles, music, movies, and Newsstand. They use this knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. As they master the role’s skills, they are expected to advance to Senior Bookseller. They must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; the store operates early mornings through late evenings every day, including weekends and most holidays.
Positive, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, consistently helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Enthusiasm for being a bookseller.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs when able.
Perform assigned tasks with a positive, energetic, and reliable approach, and support colleagues considerately.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain book presentation, merchandise displays, and store cleanliness, including gifting, toys, and other product categories.
Operate the register quickly, competently, and reliably.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of books and other store product categories and use it to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.