Bookseller - Temporary

Barnes & Noble•Newburgh, NY
•$16•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the efficient operation and presentation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers to provide friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires learning operational competencies, including using store technology, merchandising and maintaining store cleanliness, serving customers at the register, receiving and shelving deliveries, locating products with information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position involves physical activity and may include working in other stores when able and needed. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs.
  • A positive, energetic, and reliable approach to assigned work.
  • A supportive and considerate approach to colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to perform physical work including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store displays, merchandising, presentation, and cleanliness.
  • Unpack and receive deliveries, then shelve products accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Use registers, computers, tablets, programs, BookMaster, and other information tools effectively.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children's books, and other store categories to maintain sections and backstock and assist customers.
  • Make effective book recommendations and support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
  • Support sales of products and new releases across categories including toys, games, hobbies, collectibles, music, movies, and Newsstand.
  • Maintain reliable and punctual attendance and fill scheduling gaps when able.
  • Support colleagues and comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
  • Company-paid holidays (for employees scheduled 20 or more hours per week)
  • Transit benefits (for employees scheduled 20 or more hours per week)
  • 401(k) with company match (for employees scheduled 20 or more hours per week)
  • Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
  • Disability benefits (for employees scheduled 30 or more hours per week)
  • Life insurance (for employees scheduled 30 or more hours per week)
  • Tuition reimbursement (for employees scheduled 30 or more hours per week)
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