Bookseller - Temporary

Barnes & Noble•Roseville, MN

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with titles and products, maintaining attractive store presentation, and supporting efficient store operations. The role includes customer service at the register, unpacking and shelving deliveries, tidying displays, maintaining merchandise sections, and helping the café team when needed. Booksellers are expected to demonstrate dependable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. Booksellers are trained to use store technology and information tools, maintain book and other merchandise displays, process transactions, receive and shelve deliveries, locate products, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may be asked to support other stores in the wider Cluster when able and needed. As experience grows, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, recommend products, help customers, and support sales initiatives and new releases. The stated career path offers advancement to Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able; the store operates early mornings through late evenings, including weekends and most holidays.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Provide consistently cheerful and helpful customer service.
Demonstrate aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other technology comfortably and efficiently.
Develop merchandising and visual merchandising skills for books, gifting, toys, and other product categories.
Run a register competently and serve customers quickly and reliably.
Support receiving, unpacking, and accurate shelving of deliveries.
Learn and follow loss-prevention procedures and de-escalation techniques.
Meet physical demands including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy bookselling.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and other products.
Maintain attractive store presentation by merchandising, tidying displays, and keeping the store clean.
Operate registers and provide quick, friendly, professional customer service.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Find books and other products using personal and colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed.
Build product knowledge across the store’s categories and use it to maintain sections and backstock and assist customers.
Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.