Bookseller - Temporary

Barnes & Noble•Cedar Rapids, IA
•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with suitable titles and products, maintaining attractive store presentation, helping the store run efficiently, unpacking and shelving deliveries, tidying displays, and operating registers in a quick and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when filling scheduling gaps, a positive and energetic approach to work, consideration and support for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role involves mastering bookstore operational competencies, including using registers and other technology, maintaining book and non-book merchandising, serving customers at the register, receiving and shelving deliveries, locating products using store resources, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores within the wider Cluster when able and needed. As experience grows, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, help customers shop, and support sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. The role offers a career path toward Senior Bookseller as employees develop and demonstrate mastery of the required skills. Booksellers must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs when able.
  • Positive, energetic, and reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain attractive store presentation, including tidying displays and merchandising books, gifts, toys, and other product categories.
  • Help unpack and shelve deliveries, and maintain sections and backstock effectively.
  • Operate the register quickly, competently, and reliably.
  • Use store technology and information tools to locate books and other products accurately.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of books across fiction, nonfiction, and children’s categories, as well as educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Make effective book recommendations and assist customers throughout varied sections.
  • Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Maintain reliable and punctual attendance and fill scheduling gaps when able.
  • Support colleagues and comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible schedules.
  • Company-paid holidays for eligible schedules.
  • 401(k) with company match for eligible schedules.
  • Transit benefits for eligible schedules.
  • Comprehensive medical, dental, and vision benefits for eligible schedules.
  • Healthcare and dependent care spending accounts for eligible schedules.
  • Healthcare spending account for eligible schedules.
  • Disability benefits for eligible schedules.
  • Life insurance for eligible schedules.
  • Tuition reimbursement for eligible schedules. Benefits vary by scheduled hours and may vary by location or state regulations.
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