Bookseller - Temporary

Barnes & Noble•Germantown, TN

19d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the bookstore’s efficient operation and attractive presentation by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves mastering store operations and technology, merchandising and presentation, register operation, receiving and shelving products, assisting the café team when needed, and following loss-prevention procedures and de-escalation techniques. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and product launches. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain an attractive, clean, and well-presented store, including book sections, displays, gifting, toys, and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other available tools to serve customers and find products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and help customers with their shopping.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.