Bookseller - Temporary

Barnes & Noble•Fort Worth, TX

18d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, recommending books and products, and helping maintain an attractive, well-run store. The role includes operating registers, unpacking and shelving deliveries, tidying displays, supporting the café team when needed, and providing professional, friendly customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, positivity, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology and information tools, perform merchandising and receiving tasks, locate products, and follow loss-prevention and de-escalation procedures. As their experience grows, Booksellers develop product knowledge and contribute to store sections, sales objectives, and customer recommendations. The role is physically active and may involve working in other stores within the wider Cluster when able and needed. The position is temporary, and successful development may lead toward advancement to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, dependable, and purposeful approach to assigned work.
Consideration for colleagues and willingness to help the team.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to use varied technology, including registers, computers, tablets, programs, and other tools.

Responsibilities

Welcome customers, answer questions, and connect them with appropriate books and products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
Operate registers efficiently and provide quick, friendly, professional service.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of books and other product categories to maintain sections and make recommendations.
Support sales objectives and promote relevant products and programs, including Monthly Picks, Book of the Year, Membership, and preorders.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.