Bookseller - Temporary

Barnes & Noble•Algonquin, IL

18d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and helpful approach toward customers and colleagues, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain merchandising and visual presentation across books and other product categories, operate registers, receive and shelve deliveries, locate products using available resources, support the café when needed, and follow loss-prevention and de-escalation procedures. The work includes physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain store sections and backstock, assist customers, make recommendations, and support sales objectives and product launches. The role is expected to develop toward the next career-path step, Senior Bookseller, as the employee demonstrates mastery of the relevant skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill gaps when able.
Positive, energetic, and reliable approach to assigned work.
Considerate and supportive teamwork and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, including merchandising, visual displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
Build knowledge of books and other store product categories to make recommendations and assist customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and comply with company policies and procedures.