Bookseller - Temporary

Barnes & Noble•Charlottesville, VA

19d•$14•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires developing operational proficiency with store technology, merchandising, register operations, receiving and shelving, product-finding tools, café support when needed, and loss-prevention procedures. As experience grows, the Bookseller builds knowledge across books and other store categories, maintains sections and backstock, makes recommendations, and supports sales objectives and new releases. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider cluster when able and needed. The position is temporary. The starting hourly rate is $14.00, depending on experience, seniority, location, and other legally permitted factors.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, willing, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service and willingness to go out of one’s way to assist customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology comfortably and efficiently.
Physical ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store displays, book presentation, and cleanliness through merchandising and tidying.
Operate registers quickly, competently, and reliably.
Support receiving and unpacking deliveries and shelve products accurately and efficiently.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present products in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and promote products and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider cluster when able and needed.