Bookseller - Temporary

Barnes & Noble•Garland, TX

19d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers help maintain an attractive, clean, and efficiently run store by maintaining displays, unpacking and shelving deliveries, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve merchandise, locate products using available resources, support the café when needed, and follow loss-prevention and de-escalation procedures. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As they develop, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect them with appropriate books and products.
Maintain attractive store displays, merchandising, cleanliness, and efficient store operations.
Unpack and receive deliveries and shelve merchandise accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available tools to perform store tasks and locate products.
Maintain book presentation and visual merchandising across gifting, toys, and other product categories.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make effective book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Maintain reliable and punctual attendance and respond flexibly to store scheduling needs.
Comply with company policies and procedures.