Bookseller - Temporary

Barnes & Noble•Hurst, TX

15d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with suitable books and products, maintaining attractive store displays, helping the store run efficiently, unpacking and shelving deliveries, and operating registers with professional, friendly service. The role calls for reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain book and other merchandise presentation, operate registers, receive and shelve deliveries, locate products using their own knowledge and available resources, support the café when needed, and follow loss-prevention and de-escalation procedures. The work is physically active and involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Ability to use varied technology and tools comfortably and efficiently.
Ability to perform physically active work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store displays, merchandise presentation, and store cleanliness.
Unpack deliveries, support receiving, and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss-prevention procedures, identify potential theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Build product knowledge across books and other store categories and use it to maintain sections and backstock.
Make effective book and product recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
Transit benefit for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.