Bookseller - Temporary

Barnes & Noble•Washington, DC

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find books and other products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide friendly, professional service. Booksellers are expected to maintain reliable attendance, be flexible and responsive to store scheduling needs, approach work positively, support colleagues, assist customers cheerfully, and show a willingness to learn. The position requires learning operational competencies, including using store technology, merchandising and maintaining product sections, running registers, receiving and shelving deliveries, finding products with available tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As they develop their knowledge, Booksellers maintain and present sections, recommend books, support sales initiatives, and build expertise across books and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. Booksellers may support other stores in their Cluster when able and needed. With mastery of the role’s skills, they are expected to advance to Senior Bookseller. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach assigned work positively, purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Become proficient with registers, computers, tablets, programs, and other tools.
Develop merchandising, visual merchandising, and register skills.
Learn receiving, unpacking, shelving, product-location, loss-prevention, and de-escalation procedures.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation by tidying displays and merchandising books and other products.
Operate registers quickly, reliably, and professionally.
Help receive and unpack deliveries and shelve products accurately and efficiently.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of books and other store categories to maintain sections and backstock effectively.
Make book recommendations and help customers with their shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for schedules of 20 hours or more per week)
Company-paid holidays (for schedules of 20 hours or more per week)
Transit benefits (for schedules of 20 hours or more per week)
401(k) with company match (for schedules of 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for schedules of 30 hours or more per week)
Healthcare and dependent care spending accounts (for schedules of 30 hours or more per week)
Disability benefits (for schedules of 30 hours or more per week)
Life insurance (for schedules of 30 hours or more per week)
Tuition reimbursement (for schedules of 30 hours or more per week)