Bookseller - Temporary

Barnes & Noble•Rehoboth Beach, DE
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also contributes to attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires mastering operational skills and using technology, maintaining merchandising and visual presentation, receiving and shelving stock, locating products, supporting the café when needed, and following loss prevention and de-escalation procedures. As knowledge and experience grow, Booksellers develop expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. The role is temporary, and successful development may lead to advancement to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate attitude toward colleagues.
  • Cheerful, helpful customer service and willingness to go out of one's way to assist customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Ability to work at other stores when able and when needed.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain attractive store presentation, including tidying displays and maintaining book, gifting, toy, and other product sections.
  • Operate registers quickly, competently, and reliably to provide professional customer service.
  • Support receiving and unpacking deliveries and shelve products accurately and efficiently.
  • Use store technology and information tools to find books and other products for customers.
  • Support the café team when needed.
  • Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of fiction, nonfiction, children's books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand.
  • Use product knowledge to maintain sections and backstock and to make effective recommendations to customers.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off, including paid Maternity and Parental Leave (eligibility varies by scheduled hours)
  • Company Paid Holidays (eligibility varies by scheduled hours)
  • 401(k) with Company Match (eligibility varies by scheduled hours)
  • Transit benefits (eligibility varies by scheduled hours)
  • Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 hours or more)
  • Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 hours or more)
  • Disability Benefits (for employees scheduled 30 hours or more)
  • Life Insurance (for employees scheduled 30 hours or more)
  • Tuition Reimbursement (for employees scheduled 30 hours or more)
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