Bookseller - Temporary

Barnes & Noble•Rochester, MN

18d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with suitable books and products. The role also contributes to the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliability, flexibility, a positive and energetic approach, consideration toward colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain book and product presentation, operate registers, receive and shelve deliveries, locate products using available information resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, and other store categories. They use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; willingness to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
Consideration and support for colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.
Willingness to support the café team when needed.
Ability to understand and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers to serve customers quickly and reliably.
Use store technology and information tools, including computers, tablets, programs, BookMaster, and other tools, to locate products and complete work.
Maintain book presentation and merchandising across books, gifting, toys, and other product categories.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories and products.
Maintain store sections and backstock and make effective book and product recommendations to customers.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Work supportively and considerately with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Healthcare spending account (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)