Bookseller - Temporary

Barnes & Noble•Duluth, MN

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s appearance and efficient operation by maintaining displays, unpacking and shelving deliveries, and serving customers at the register. Booksellers are expected to be cheerful and helpful with customers, dependable and punctual, positive and energetic, considerate teammates, and willing to learn and adapt to store needs. The store operates from early morning to late evening every day, including weekends and most holidays, and employees may be asked to fill scheduling gaps or support other stores in the wider Cluster when able and needed. Booksellers receive training and are expected to master the operational competencies of the role. These include using registers, computers, tablets, programs, and other tools; maintaining clean and attractive book and non-book merchandise presentations; accurately receiving, unpacking, and shelving deliveries; locating products using personal or colleague knowledge and available information tools; and supporting the café team when needed. The role also involves understanding loss-prevention procedures and de-escalation techniques, identifying theft or problematic behavior, and seeking support when appropriate. As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the newsstand. They use this knowledge to maintain sections and backstock, make recommendations, help customers shop, and support sales initiatives and new releases. With demonstrated mastery, Booksellers are expected to advance to the next career step, Senior Bookseller. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. The position is identified as temporary. The stated starting hourly rate is $14.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location. Those scheduled for fewer than 20 hours per week may receive an employee discount, EAP, and sick pay. Those scheduled for 20 to 29.99 hours may also receive paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Those scheduled for 30 or more hours may also receive comprehensive medical, dental, and vision benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and willing approach to assigned work.
Cheerful, helpful customer service and consideration for colleagues.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support scheduling gaps and store needs; the store is open early mornings to late evenings every day, including weekends and most holidays.
Ability, when needed and able, to work in other stores in the wider Cluster.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store displays, book presentation, merchandising, and store cleanliness.
Unpack and shelve deliveries and maintain sections and backstock accurately and efficiently.
Operate the register quickly, professionally, and reliably.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Build knowledge of books and other product categories to make recommendations and assist customers.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance, work flexibly in response to store needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent-care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)