Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports bookstore operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and are expected to become proficient with technology, merchandising, register operations, receiving and shelving, product search tools, café support when needed, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. With mastery of the role’s skills, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location/state regulations.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including availability for the store’s operating hours when scheduled.
- Positive, purposeful, energetic, and reliable approach to assigned work.
- Consideration for colleagues and willingness to help the team.
- Cheerful, helpful customer-service approach.
- Aptitude and willingness to learn new skills and knowledge.
- Ability to use technology such as registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help connect readers with appropriate titles and products.
- Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
- Unpack and receive deliveries, then shelve products accurately and efficiently.
- Operate registers quickly and reliably while providing professional customer service.
- Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
- Find books and other products accurately using personal and colleague knowledge and available information tools.
- Support the café team when needed.
- Follow loss prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support when appropriate.
- Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
- Maintain store sections and backstock and make effective recommendations to customers.
- Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
- Maintain reliable attendance, help fill scheduling gaps when able, and support colleagues.
- Comply with company policies and procedures.
- Support other stores in the wider Cluster when able and needed.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
- Company-paid holidays for employees scheduled 20 hours or more per week
- Transit benefits for employees scheduled 20 hours or more per week
- 401(k) with company match for employees scheduled 20 hours or more per week
- Medical, dental, and vision benefits for employees scheduled 30 hours or more per week
- Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
- Disability benefits for employees scheduled 30 hours or more per week
- Life insurance for employees scheduled 30 hours or more per week
- Tuition reimbursement for employees scheduled 30 hours or more per week
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
