A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive displays, and supporting efficient store operations. The role includes unpacking and shelving deliveries, working registers, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products using available resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. As their knowledge develops, Booksellers build expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and needed to support the wider Cluster. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed