Bookseller - Temporary

Barnes & Noble•Dubuque, IA

17d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to become proficient in store operations, merchandising, visual presentation, register operation, receiving and shelving, product discovery tools, café support when needed, and loss-prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when needed and able. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including availability as needed across early mornings, late evenings, weekends, and most holidays.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Consideration for colleagues and willingness to help the team.
Cheerful, helpful customer-service approach.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical tasks involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including merchandising, visual displays, and cleanliness.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures; identify theft and concerning behavior, and seek support when appropriate.
Build knowledge of fiction, nonfiction, children's books, and other product categories.
Maintain store sections and backstock and present books and other merchandise attractively.
Recommend books and help customers with their shopping.
Support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and help fill scheduling gaps when able.
Support colleagues and contribute to the wider store team, including other stores in the Cluster when needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility depends on scheduled hours)
Company-paid holidays (eligibility depends on scheduled hours)
Transit benefit (eligibility depends on scheduled hours)
401(k) with company match (eligibility depends on scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)